Security One International - FRAUDULENT LIARS

Issue not resolved
Mar 21, 2013
review #394634

I already had alarm service from another company, but Security One's prices seemed much better so my husband and I agreed to meet with them.A technician came over and we agreed to sign a contract in return for receiving a smoke/heat detector and the wireless phone network hardware for no additional cost.

They came to install and forgot to put in the smoke/heat detector. I called the next day to let them know but couldn't get a hold of anyone. When I was able to finally talk to a person, they said that the technician never promised us the item and that it was our word against his and they weren't taking our word. After many HEATED conversations, non call-backs, and non returned calls, I finally went ahead and stopped payment on them.

This company is nothing but a bunch of fraudulent liars.DO NOT ALLOW THIS COMPANY TO HAVE YOUR BUSINESS!!!

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Sue

Aug 30, 2013

I absolutely agree. The customer service was terrible and all their claims lies. I received very little of what was promised and the system was never maintained. In fact it never worked and they did nothing to rectify the problems.

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